LOGISTICS PERFORMANCE MEASUREMENT AND THE WORLD CLASS LOGISTICS MODEL – PART 2
This is the second part of the article published in the previous issue of this journal. On that occasion we presented a set of metrics that should […]
LOGISTICS PERFORMANCE MEASUREMENT AND THE WORLD CLASS LOGISTICS MODEL – PART 1
The development of a good performance monitoring system is fundamental for the management of logistics activities. Performance measurement […]
LOGISTICS, SOY AND INTERNATIONAL TRADE
Brazil is currently experiencing a very promising situation with regard to its trade balance. The total of international negotiations […]
EVOLUTION OF LOGISTICS PERFORMANCE IN CONSUMER GOODS INDUSTRIES: AN ANALYSIS FROM THE RETAILER'S PERSPECTIVE
In Brazil, the last decades have been marked by changes in the competitive environment, mainly caused by the opening of the market. Some aspects of this process […]
OPPORTUNITIES IN THE VIRTUAL SUPERMARKET SECTOR - AN ANALYSIS FROM THE CONSUMER'S PERSPECTIVE
BRIEF OVERVIEW OF ELECTRONIC TRADE A lot has happened since the first stores ventured to carry out sales through the Internet. […]
EXTERNAL DIAGNOSIS OF THE LOGISTICS SYSTEM: USING CUSTOMER SERVICE SURVEYS TO IDENTIFY IMPROVEMENT OPPORTUNITIES
The lack of information can be one of the reasons that lead to bad administration. However, it is not enough to accumulate a […]
MARKET SEGMENTATION TO DIFFERENTIATE LOGISTICS SERVICES
It has been said for several years that the service provided by logistics is one of the great opportunities for companies that want to […]
