Source: Estadão
At airports, control towers act so that planes can take off or land in an orchestrated manner, in case of delay or arrival ahead of schedule. In logistics, they are command rooms that monitor, in real time, the company's delivery chain. In them, fine adjustments are made to the operation, especially when there are delays and even accidents. According to the managing partner of the ILOS Institute of Logistics, Maurício Lima, “tracking the cargo is important, but control involves acting in real time when the problem happens.”