E-grocery: would it be the future of grocery shopping?
How many times have you bought something online this year? I imagine that if you didn't buy it, you even put products in the cart, [...]
The use of dark stores in a scenario of growing e-commerce demand
With the growth of e-commerce and the increase in customer service expectations, it gained urgency on the agenda of retail executives […]
The challenges of e-commerce after the coronavirus pandemic
Increasingly, e-commerce has consolidated itself as an essential form of consumption for the population. In a survey by NZN […]
Recurring deliveries to individuals – more conveniences and more challenges
Amazon launched in early July 2020 a recurring delivery program for the company, called “Programe e Poupe”. Through this […]
Customer service during a pandemic
It is not news that the coronavirus pandemic has affected most industries and businesses, to a greater or lesser extent. Now, […]
Solutions adopted by fashion retailers to face the pandemic
As everyone knows, the pandemic caused by Covid-19 had a huge impact on the economy. The intensity with which each sector was penalized […]
Product availability in the food industry during and after the pandemic
At the end of May, we had the presence of the former executive partner of ILOS and current Global Head of Network Design in a […]
Impacts of Covid-19 on launches and channel strategies – the audiovisual industry
The new coronavirus pandemic has had several impacts on society and global supply chains, as we have discussed here in […]
Starbucks and artificial intelligence: gain productivity to focus on customer interaction
The development of artificial intelligence skills is one of the main pillars of Starbucks' digital strategy and vision of the future. […]
The new retail trend: express delivery
The consumer's desire to receive as soon as possible their order placed over the internet has been making the biggest retailers […]
Healthier food and closer to the consumer
In recent years, consumer interest in healthier habits and the adoption of a more balanced and […]
Can you exchange? Business solutions and practices for reverse logistics
Today it is already common to find people looking for products in traditional retail stores, but making the purchase in a virtual environment and […]
