Coming out of the closet
A few weeks ago I wrote about some omni-channel initiatives carried out in Brazil, which, even though they were carried out in isolation, signaled that […]
BENCHMARK SURVEY - DISTRIBUTION SERVICE 2013 - PART 1
The first part of this article presents an analysis of the economic scenario, which conditions the behavior of agents that are part of supply chains […]
THE PHYSICAL DISTRIBUTION SERVICE AS A DETERMINING FACTOR IN THE PURCHASE DECISION PROCESS – PART 2
The first part of this article presented the physical distribution service as a determining factor in the retail purchasing decision process. […]
THE PHYSICAL DISTRIBUTION SERVICE AS A DETERMINING FACTOR IN THE PURCHASE DECISION PROCESS – PART 1
Upon completion of 10 years of data collection and evolutionary analysis of the results of the Benchmark survey – Customer Service is […]
EVALUATION OF THE DISTRIBUTION SERVICE IN DIFFERENT BRAZILIAN REGIONS
It is clear that the level of competitiveness has increased significantly in all sectors of the Brazilian economy due to the transformations observed […]
