Percentage of late deliveries of non-perishable products is very high!
The ILOS team has carried out the Customer Service Survey since 1994, in which it evaluates the perception of supermarkets in relation to […]
BENCHMARK SURVEY - DISTRIBUTION SERVICE 2013 - PART 1
The first part of this article presents an analysis of the economic scenario, which conditions the behavior of agents that are part of supply chains […]
